Polycom CX5100/CX5500 Unified Conference station

The Polycom CX5100/CX5500 is a high-end video conferencing system and for a non-integrated system it has impressive picture and sound.

The conference station is a very easy product to use, it is more or less just a plug and play device, it basically requires no training to get started. Though if you are going to use the SIP function of the CX5500 the display will show you how if you use the menu. The CX5100 is a USB solution only, while CX5500 are for the customer that requires stand-alone SIP capabilities in addition the regular USB connectivity found in CX5100. Polycom CX5100/CX5500 Unified conference station are all enabled for Microsoft Lync 2013 and Skype for Business.


The quality of the video is good at 1080p. There are 5 cameras that notice everything in the room with the 360° panoramic view of the conference room. Practically this means that the person you are talking to will see two images on their screen. The top image would show the person talking thanks to the active speaker that tracks the conversation and the bottom image is the panoramic view of the whole room. The technology really gives a feeling of presence in the room since you are able to see all contestants of the videoconference. The active speaker tracker is very responsive and it is absolutely wonderful to use it in videoconferences. But in the future I expect partly because of the high price that Polycom has upgraded the next edition to 4k resolution quality.

The Polycom CX5100/CX5500 Unified conference station offers real quality sound to your conversations; it has a dynamic range of 160 HZ to 22 KHz. The range of the microphones is 6 meter (20 feet) and that is usually enough for most rooms, but if this solution is fitted in a bigger room such as a board room then that might not be enough. Then Polycom sells extension microphones separate if needed to increase range.

The touch panel has clear and strong colors and easily to see even with bright sun lighting it up. The screen is very responsive when using it as well as it has an easy to use menu.

cx5500 touch

The conference station has a one year guarantee, but I would recommend anyone to extend this with at least another 2 years. If something happens to the device, Polycom would send out a replacement part while you send in yours for repair. This is a great solution to avoid downtime on you meeting rooms video conferencing system. My only issue with this is that an extended guarantee costs about 40% of the price of the whole Polycom system, which to me is an insane price for something that is already quite expensive.

Pros:                                                               Cons:

-Good cameras.                                                         – The price is a bit excessive.
-Smart video view solution.                                   – Only comes with a one-year guarantee.
-Quality sound.                                                        – With 4K resolutions these days, 1080p isn’t great.
-Good and functional touch panel.
-The active speaker tracker.



Product specifications


  • Table Console
    – Footprint (W x D): 369 x 325 mm
    – Height: 348 mm (privacy cap closed), 401 mm (privacy cap extended)
    – Weight: 2.3 kg (exclusive of cables)
  • Power Data Box
  • Size (W x H x D): 209.5 x 300 x 56 mm (excluding stand)
  • Weight: 2.9 kg
  • Shipping
    – Size (W x H x D): 520 x 430 x 430 mm
    – Weight: 9.07 kg


  • Power consumption: 110 watts, typical
  • Universal power supply 100–240 V AC, 50–60 Hz

Video performance

  • Panoramic video resolutions supported:
    – 1920 x 288 pixels (requires USB 3.0 and Lync 2013 or Skype for Business)
    – 1280 x 192 pixels (requires USB 3.0 and Lync 2013 or Skype for Business)
    – 1056 x 144 pixels
  • Active speaker video resolutions supported
    – HD 1080: 1920 x 1080 pixels (requires USB 3.0 & Lync 2013 or Skype for Business)
    – HD 720: 1280 x 720 pixels
    – VGA: 640 x 480 pixels
    – CIF: 352 x 288 pixels
  • Frame rate for panoramic and active speaker video, maximum
    – 30 frames per second with 60 Hz AC power
    – 25 frames per second with 50 Hz AC power – Maximum frame rates with systems prior to Lync 2013 will be limited to 15 fps (12.5 @ 50 Hz)

Audio performance

  • Console Loudspeaker
    – Frequency response: 160 Hz–22 kHz
    – Volume: adjustable to 88 dBA SPL (peak) volume at 0.5 meters
  • Console microphones
    – 3 microphones for omnidirectional coverage
    – Frequency response: 160 Hz–22 kHz – Full Duplex (Class 1) with noise suppression

User interface

  • 3 mute buttons with mute/in-call indication lamps
  • Camera on/off indication lamp
  • Captive privacy cap with integrated on/off switch for client synch Console connectivity
  • Proprietary system port for connection to Power Data Box
  • USB 3.0 Type A port for proprietary connection to Power Data Box
  • USB 3.0 Type B port for connection to PC
  • USB 2.0 Type A port for diagnostics/ software update
  • 2 extension microphone ports Power data box connectivity
  • Proprietary system port for connection to console
  • USB 3.0 Type A interface for proprietary connection to console or to Lync appliance
  • USB 2.0 Type A for diagnostics/software update
  • Ethernet: RJ-45 10/100/1000 Mbit
  • Audio RCA jacks (reserved for future use)
  • AC power input Physical security
  • Kensington-style lock slot on Console and Power Data Box Extension microphones (optional accessory)
  • Frequency response: 160 Hz–22 kHz
  • Mute button and indicator lamp
  • Regulatory compliance
  • Safety – UL 60950-1 – EN 60950-1 – CSA C22.2 60950-1 – IEC 60950-1 – AS/NZS 60950-1 – GB4943-2011 (China) – KCC approval (Korea)



2 Comments Add yours

  1. Bibi says:



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