Microsoft Dynamics 365; CRM and ERP at it´s best.

Microsoft released a demonstration of their newest software earlier this week, their new CRM (Costumer relationship management) and ERP (Enterprise resource planning) solution, Dynamics 365.

Dynamics 365 is a new cloud located solution based on Azure and will be released worldwide on the 1st of November 2016.

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Many experts believes that one of the major reasons that Microsoft acquired Linkedin is Dynamics 365 functionality to extract and analyse data from Office and social media such as Linkedin. These datas would give companies information that they can use in marketing.

With Microsofts newly created software they are really able to go on the attack against rival companies SAP, Oracle and CGI.

Dynamics 365 contain several different cloud based applications, Microsoft will release Dynamics 365 in two versions:

  • Business: is coined on companies with between 10 and 250 employees and contains the applications Financials, Sales and Marketing.
  • Enterprise: are coined on bigger companies with additional applications Operations, Costumer Service, Field Service and Project Service Automation.

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Some of what Microsoft has emphasized are a solution that is intelligent, which they claim to have advanced learning curve. By using AI based on Cortana it can help sales personnel sell and anticipate costumer needs.

Microsoft has released the cost of Dynamics 365 at $70 each month, which honestly is a bargain, compared to greater rivals that sell their CRM/ERP software from between $200-600 on a monthly basis.

I believe that the major reason for you as a business to buy Dynamics 365 versus other competitors are their natural inclinations to integrate with other Microsoft technologies such as Office and Linked.

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